About Us
Being a web hosting customer can be embarrassing - you often have to cope with server downtimes and a lousy and sluggish tech support service. To top it off, you need to sign at least in two admin dashboards so as to manage your domains, billing transactions and your site itself. When we launched IPguide, we attempted to alter all that.
A New Web Hosting Approach
The Control Panel is the part of the web hosting platform that the clients actually see. And 90 percent of the hosting service providers out there use one and the very same Control Panel - cPanel. We, however, find cPanel to be out of date and difficult to use - it simply frustrates our work. This is the reason why we arrived at the decision to build another hosting Control Panel - the Hepsia hosting Control Panel. It's new, has a fresh look and feel and offers billing, domain and website administration possibilities, so you can manage all facets of your online presence from one location. Besides, it has a drag 'n' drop File Manager, so you won't have to use third-party FTP software. Our tests have demonstrated that the Hepsia hosting Control Panel is three times faster than other Control Panels! We have also created a web hosting Control Panel demo - you can check for yourself how the Hepsia hosting Control Panel works.
A Reliable Web Hosting Service
Your site must be online. This is why we count on top-notch hosting servers driven by the time-proven combination of Linux and Apache. We are also partnering with four state-of-the-art datacenters where you can host your web sites. This allows us to offer a ninety-nine point nine percent uptime guarantee.
A Customer-Centric Modus Operandi
Last, but most surely not least - we are there for you! We have Live Chat representatives who are there to reply to all your pre-sale queries and to help you settle minor technical issues. We have an excellent-quality round-the-clock client care service. We offer a one-hour response time guarantee, but in most instances our customer support team representatives reply to trouble tickets within 20 minutes!