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Context Help

If you feel lost inside our web hosting Control Panel, the very first thing you should do is push the Help button, which is present on each page. A pop-up window will show up. It offers exhaustive info about all the operations that you can perform on the given page. Each pop-up menu appears on the same page so that you can swiftly return to your work.

Video Tutorials

We have an extensive collection of how-to videos illustrating how to use our web hosting Control Panel. They're shot for those of you who would like to see how things are being done instead of only reading articles. Thus, anyone can quickly become familiar with our hosting Control Panel by simply watching our step-by-step how-to video clips.

F.A.Q.

If you can't discover the solution you need, take a gaze at our comprehensive FAQ section, which covers questions asked by real persons and provides practical solutions. We frequently update our Frequently Asked Questions database with new Q&A's in an attempt to encompass all the new additions and innovations associated with our web hosting platform.

Ticketing System

If you still can't discover the solution you searching for in the Frequently Asked Questions database either, you can get in touch with our great team of client support engineers available 24x7x365 and eager to assist you with any question. Each support ticket you open will be replied to in less than sixty minutes (the average ticket response time being only 20 mins), so you will never have to wait a long time to get an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 226347

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 06.00 PM GMT/UK
05.00 AM - 01.00 PM EST/USA
08.00 PM - 04.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com